IT Services Offerings

Enterprise Resource Planning

Our solutions in Enterprise Resource Planning (ERP) helps you in automating the enterprise internal structure and speeds up business transactions and business relationship across the organization.

These solutions are typically integrated with supply chain, HR and Payroll systems, e-Procurement, e-Business and CRM applications. We combine an integrated solutions approach, experienced project teams, offshore delivery, and strong technology practices in solutions like SAP, Microsoft and Oracle Apps technologies.

      Our Commitment to quality as testified by our SEI-CMM Level status, have made us first choice for leading organizations around the globe. Our offshore-onsite ERP implementation methodology helps you combine the advantages of world-class delivery with robust ERP implementation and deployment skills

Key areas that we work on:

Eden offers a complete portfolio of enterprise application management solutions - interfaces with reporting systems, migration to Oracle/SAP and Maintenance.

  • Customer Relationship Management

    CRM is a cautious blend of people, processes and technologies. It enables automating and integrating a host of customer-related processes and promises increased revenues, streamlined processes, and reduced costs. CRM systems will deliver significant operational efficiencies and increase revenues when implemented properly.

    Our e-CRM practice has advanced to critical operational systems:
    Call centre solutions, Technical support help desk, Sales force automation, Customer service and Marketing campaign management etc

    Expansion of communication channels and integration of:
    Voice based, Fax, PDA, Wireless, Web chat and Web forms and E-mail.

  • Supply Chain Management

    Our supply chain solutions are focused on helping clients address key issues like purchasing, inbound logistics, operations, warehouse management, outbound logistics, and demand management. Our SCM technology practice provides expertise in solutions like SAP ,Microsoft and Oracle Apps backed by experienced technical and functional consultants as well as certified product experts.
    • Automate upstream and downstream chain
    • Value assessment service throughout chain.
    • Value Consulting and implementation
    • Post implementation and maintenance.
    • Data Migration & Upgrade Services
  • Human Resource Management

    Investing in this right talent is crucial to company performance. Their productivity, motivation and innovation can be the difference between a dynamic company moving with the times and exploiting opportunities or a company without direction.

    Eden offers custom solutions and ready to use products for Human Resource management.